Beyond Horizons — Bethel Chambers LLC

Client Portal Terms of Use

Version 2026-07-21

1. What this portal is

The Beyond Horizons client portal (operated by Bethel Chambers LLC) is provided for your convenience: to view matters, invoices, letters and reports, to make payments, and to communicate priorities to us. It supplements — and does not replace — our engagement terms with you. If anything here conflicts with your engagement letter, the engagement letter prevails.

Our practice-management and accounting systems, not this portal, are the authoritative record of matters, billing, payments and client-account (trust) balances. Portal figures are mirrored from those systems periodically and may lag them.

2. Payments and manual verification

Card and PayNow payments are processed by Stripe, an independent third-party payment processor. We do not receive or store your card details.

For safety and accuracy, every payment — including a successful Stripe payment — is verified and recorded in our accounting systems manually by our team. A payment you have made may therefore take one to three (1–3) business days to be reflected as settled in the portal.

Stripe's payment confirmation is your proof of payment. Where you have in fact paid, the verification delay affects the portal's display only: no late-payment reminder, interest or other consequence will be applied in respect of an amount already paid, and any reminder sent in error before verification completes may be disregarded.

If you pay by bank transfer, please tell us through the portal ("I've paid by bank transfer") — reminders pause while we match your transfer against our bank statements.

3. Client account (trust) money

Money we ask you to place with us on account of future work is held in our client account and remains your money until we invoice for work done and draw it down, in accordance with the Legal Profession (Solicitors' Accounts) Rules.

Client-account top-ups are payable only by bank transfer to our designated client account — never by card and never through Stripe. The portal will not offer a card option for client-account money.

4. Subscriptions

Fractional General Counsel plans are billed monthly. You may choose (a) automatic monthly charge to your card through Stripe, or (b) invoice-based billing, where we issue a monthly invoice and send email reminders until it is paid.

Cancellation of the payment method or subscription in the portal takes effect on your billing cycle, but the wind-down of our engagement itself is governed by your engagement terms — please speak to us.

5. Turnaround commitments

Standard fractional GC turnaround is five (5) business days per document from the start of review, one document at a time. SURGE and Super Surge are expedited options purchased per document; their clocks start at payment, or at 9am the next business day where payment is made after 6pm Singapore time or on a weekend or Singapore public holiday.

Reordering your queue tells us your priorities but does not restart or shorten any clock already running.

6. General

Portal content is not legal advice unless it is a deliverable we have expressly provided to you as such under our engagement.

We may suspend portal access for security, maintenance or where these terms are breached; doing so does not affect your engagement with us.

These terms are governed by Singapore law, and the courts of Singapore have exclusive jurisdiction.

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